Accra and Tema
Same-day or next-day dispatch may be available after order confirmation, depending on item availability and delivery distance.
Customer care
Shipping
Every order is handled with a careful confirmation step before dispatch, so delivery fees, timelines, and payment details are clear before your piece leaves us.
Nationwide delivery
Orders outside Accra and Tema are dispatched with trusted delivery partners. Most deliveries arrive within 1 to 3 business days.
Payment on delivery
Eligible orders can be paid for on delivery. We confirm payment details before dispatch so there are no surprises.
Delivery process
From confirmation to arrival
Step 01
Order confirmation
Once your order is placed, we confirm item availability, delivery address, phone number, and preferred payment method by chat or phone.
Step 02
Delivery fee
Delivery fees depend on your location and delivery partner. The fee is shared with you before dispatch and can be paid with the order where applicable.
Step 03
Dispatch
Your order is packed carefully and dispatched after confirmation. Please keep your phone reachable, especially for payment on delivery orders.
Step 04
Delivery updates
If a delivery partner needs help locating you, we may contact you for a landmark or updated directions. Delays caused by weather, traffic, or incomplete addresses will be communicated as soon as possible.